Use this option to select which of your standard or customised reports you would like to use for each type of letter.
This is an important step in defining your communication history settings for your preferred letter definitions, relating to Statements, Reminder letters, Warning letters and Legal Threat letters.
The following options are available:
| Statement | Browse to locate the letter you want to use as a default |
| Reminder | Browse to locate the letter you want to use as a default |
| Warning | Browse to locate the letter you want to use as a default |
| Legal | Browse to locate the letter you want to use as a default |
From the drop down lists, you can choose the status codes you want to apply to customer accounts after the following letters have been issued:
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